FAQ's

Our handcrafted signs will ship within 3-4 weeks. Each sign is made to order and we work as quickly as possible to provide the best quality and get orders out as soon as we can. Please allow an additional shipping time if you have ordered during a sale or major Holiday season.  

All other products from our online Home Decor shop, usually ship within 2-7 Business Days.

Once the Item leaves our Design Studio it is out of our control on shipping, at that point it is in the hands of FEDEX, USPS, UPS 

We do not ship to Alaska, Hawaii, or internationally at this time.

Please take note that there is a US shipping delays which is also out of our hands.

* Framed Artwork orders $1 - $124.99, shipping is $12.95. For orders $125 - $174.99, shipping is $15.95. For orders $175 and above, shipping is free.

* Art Prints there is a flat rate shipping of $7.95. For orders over $175 and above shipping is free.

* Clothing -  Shipping  Flat Rate $8.95 - For Orders $175.00 and above, shipping is FREE.

*During the holiday season,  allow for shipping delays and additional holiday order volume.

As of now, we only ship to the continental US.

We do not ship to Alaska, Hawaii, or internationally at this time.

Yes, we do custom orders! There is an additional charge of $15 for a custom design. 

Please contact us info@simplyinspireddesignco.com if you are interested in a custom sign.

Mock ups will be send via the email you provided at checkout when ordering. The email will come from info@simplyinspireddesignco.com please make sure to check your spam/junk folders if you don't see anything from us in about 1-2 weeks. 

Once we have finalized and you have approved your design, we will start production on it. 

Please note: Custom orders may take a little longer due to getting the design just how you like it.

Please note our signs are not made or sealed for outdoors, should you choose to place your sign outdoors, please do at your own risk.

We do have lots of customers that choose to hang them under a covered porch area away from weathered areas, again do this at your own risk. 

Unfortunately, we do not cancel orders, once the order is placed, it cannot be canceled for any reason. 

We do not except returns or do refunds. The customer is responsible for ordering correctly.

You must notify us within 5 days from delivery of item that it has been damaged.

Please take photos of the damage products you received along with photos of any damages to the packaging it arrived in. 

Again contact us within 5 days from delivery time info@simplyinspireddesignco.com and attach the photos and include your order info, we will then file a damage claim with the Delivery service and work on getting you a new sign made. 

All sales are final;returns, refunds, and exchanges are not provided. If you receive a damaged or incorrect product, please email info@simplyinspireddesignco.com within 5 days of delivery.

We are not responsible for lost or stolen packages or shipping delay issues.

Once your package leaves our Studio, it is in the hands of the delivery carrier and out of our control on delivery times. (FEDEX, UPS or USPS).  Please keep the tracking info that you received via email when shipping label was created for your reference and to check for updates on your order status.. 

Please note that there is US nation wide shipping delays which is out of our control.

After purchasing a digital download, a zip file containing the images will be sent directly to you via email to download! Our digital downloads can be printed or used on devices such as the Samsung Frame TV. Digital downloads are to be used for personal use only and are not to be resold or distributed.

When you purchase a digital download you will receive a file with the images saved in 2:3, 4:5 ratios and when applicable, a 16:9 ratio. A file specifically formatted for the Samsung FrameTV is also included with your purchase. The aspect ratio refers to the height and width ratio of an image. Using the correct aspect ratio when printing digital art will allow you to print the piece without cropping or resizing.

Use the guide below when choosing which file you should use for digital display vss printing.

The Frame Tv:

The file for digital display will have "The Frame Tv" in the file name.

Files for Print: Print files will be titled according to the size (by inches) that the file will accomodate

Example:

"your art file 36Wx22H Print file"

All digital prints will be emailed to you within minutes of your purchase to download and print! Digital downloads are to be used for personal use only and are not to be resold or distributed.

If you do not receive your download, please contact us at info@simplyinspireddesignco.com

Your digital download can be printed in a number of ways. A few options are: Posterjack, Costco, FedEx, Kinkos, Staples, or any local printers.